Services Overview

Heritly provides advisory services for individuals seeking to obtain citizenship in another country through ancestral ties. Our services include eligibility assessments and personalized guidance to help clients understand and pursue citizenship opportunities independently. We do not directly manage citizenship applications or represent clients before government agencies.

Information Collection and Privacy

By using Heritly's services, you consent to our collection and processing of personal and family history information necessary to provide our services. This includes but is not limited to immigration history and genealogical data. We handle all information in accordance with applicable privacy laws.

Service Delivery

Required Information

Products such as the Eligibility Check and Personalized Checklist require detailed family history information to provide accurate and tailored guidance. In cases where complete information is not provided, Heritly will deliver a general guide along with instructions for obtaining missing details.

Service Limitations

Heritly's services are strictly advisory and informational in nature. We do not:

- File citizenship applications

- Represent clients before government agencies

- Guarantee the accuracy of family history research

- Provide legal or tax advice

Disclaimers and Limitations of Liability

General Disclaimer

We strive to provide accurate and actionable advice but expressly disclaim any liability for decisions made or actions taken based on our guidance, including but not limited to:

- Application outcomes

- Processing times

- Changes in eligibility criteria

- Costs associated with pursuing citizenship

- Legal or tax implications

Policy Changes

Citizenship policies and procedures can change without notice. Heritly is not responsible for any impacts such changes may have on eligibility or application processes.

Force Majeure

Heritly shall not be liable for delays or inability to provide services due to circumstances beyond our reasonable control, including but not limited to:

- Changes in government policies

- Natural disasters

- Public health emergencies

- Technical failures

- Labor disputes

Fees and Payment

All fees paid to Heritly are non-refundable unless explicitly stated otherwise. Fees are charged for advisory services rendered, not for specific outcomes or guarantees of citizenship approval.

Intellectual Property

All materials, guides, checklists, and other content provided by Heritly are protected by copyright and other intellectual property laws. These materials may not be reproduced, distributed, or shared without our express written permission.

Legal Consultation

Heritly's guidance should not be considered legal advice. Clients are strongly encouraged to consult with qualified legal professionals regarding:

- The legal implications of obtaining another citizenship

- Tax obligations in multiple jurisdictions

- Immigration law compliance

- Any other legal matters related to citizenship acquisition

Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of Virginia, United States of America. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of Virginia, United States of America.

Modifications

Heritly reserves the right to modify these Terms & Conditions at any time. Continued use of our services following any changes constitutes acceptance of the modified terms.

Last Updated: February 28, 2025